Care Health Nurses Pvt. Ltd. provides professional home nursing, patient care, elderly care, newborn baby care, nursing attendants and physiotherapy support services. This policy explains how we collect, use, store and protect information received through https://carehealthnursing.com/, our enquiry forms, phone calls and WhatsApp conversations.
By visiting our website or sharing your information with us, you acknowledge the practices described in this Privacy Policy.
We collect information that helps us understand your requirements and provide appropriate home healthcare services.
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited and approximate location.
We use this information to monitor website performance, improve user experience, maintain security and understand visitor behaviour.
We use the collected information for the following purposes:
When you submit an enquiry or voluntarily share personal or patient information, you authorise us to contact you through phone calls, SMS, email or WhatsApp regarding your enquiry and requested services.
If you provide information on behalf of another individual, you confirm that you have obtained their consent or are legally authorised to share that information.
We do not use patient health information for advertising or promotional targeting.
We do not sell or rent your personal information to third parties. However, information may be shared when necessary:
We expect individuals and service providers handling such information on our behalf to maintain appropriate confidentiality.
Care Health Nurses Pvt. Ltd. takes reasonable technical and organisational measures to protect personal and patient information against unauthorised access, misuse, alteration or disclosure.
Our team is expected to handle patient information responsibly and maintain confidentiality during service coordination and delivery.
However, no website, digital platform or electronic communication method can guarantee complete security. Therefore, we cannot promise absolute protection against every possible security risk.
We recommend avoiding the sharing of sensitive documents, financial information or identification numbers through unsecured communication channels unless specifically required through an appropriate process.
We retain personal and patient information only for as long as reasonably necessary to respond to enquiries, coordinate healthcare services, maintain business records and fulfil applicable legal, regulatory or accounting requirements.
Once the information is no longer required, we take reasonable steps to delete it or make it non-identifiable, subject to applicable legal obligations.
You may contact us to:
Please note that certain information may need to be retained for legal, regulatory or operational purposes. Withdrawing consent or requesting deletion may also affect our ability to provide requested services.
Our website may use cookies and similar technologies to improve website functionality, analyse visitor activity and enhance browsing experience.
You can manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are blocked.
Our website may also contain links to third-party platforms, including social media websites, maps and external services. We are not responsible for the privacy practices or content of these external websites. We encourage visitors to review their respective privacy policies.
Our website and enquiry services are primarily intended for adults, including parents, guardians and family members seeking healthcare assistance.
For children or individuals who cannot independently provide valid consent, we expect information to be shared by a parent, legal guardian or appropriately authorised representative.
We handle such information with appropriate care and use it only for legitimate enquiry and service-related purposes.
If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us using the details below.
We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements. Any updated version will be published on this page.
Last updated: 14 November 2026
